The staff at Middlegate are so welcoming and make you feel right at home. Brandi the hygienist is so skilled and her warm nature made me so relaxed! The dentist was very kind and I’m happy to call Middlegate my new dentist!
They have state of the art equipment, explained everything in detail, and for the first time ever, going to the dentist was an enjoyable experience – even for my boys! I was so impressed I’d give it a 10 out of 10… and I am very picky.
I was in the office today and just wanted to send a quick note to let you know how fabulous Shannon and Julia were. Shannon really went above and beyond from booking my appointment to checking my benefits – it was not unnoticed and very appreciated! And Julia – can I just say is the BEST hygienist I have ever had in my 26 years going to the dentist. I’ve never left the dentist with a smile on my face – and today – I did!! Thanks soooo much ladies!!!
While I have been blessed to have good dentists, this is the first time I have been inspired to express my appreciation beyond the visit. Dr. Deljoui’s knowledge, experience, recommendations and exceptional work have consistently exceeded my expectations. I very much appreciate his ability to assess and provide a clear understanding of the options available along with recommendations and rationale. And then the quality of work, second to none! Thank you!
I came in mid-August to get my wisdom teeth removed. The team was very supportive throughout this procedure but it was definitely the effort that came in after my operation that has been very greatly appreciated. I am a tourist in Canada and I had to use my dental insurance to claim back the procedure costs and Shannon on front desk worked with me for over 2-3 months to ensure my insurance team got what they needed to process my claim. Shannon always stayed on top of my enquiry and always kept me up to date with the progress of getting letters signed and getting referrals from the first dental centre I went to sent over to her. Shannon and Metroplex really went above and beyond for me and I really appreciate this effort. You really made it easy and convenient for me and Shannon is definitely an amazing asset to the Metroplex team. She never once made me feel like I was being an inconvenience and she was so lovely and understanding to deal with throughout the whole process. Thank you once again – if I need any further dental work whilst I am here you will definitely be the first place I go to.
I had always assumed that a root canal would be painful, but after having no choice Dr D made it seem so easy and it was completely pain free. His treatment was conservative and he was patient with me taking the time to explain the options and what the steps would be. I would most definitely recommend Dr D. and all his staff for the care that they gave me and most importantly doing it all pain free!
You guys are so wonderful! I have never been a fan of the dentist but you and your whole team made me feel so relaxed and comfortable. Will be referring all my friends and family to you!